Terms & Conditions
In order to benefit from the advantages and services of the website, you can either use the website by a guest data or through creating an account and registering your data with us.
You are always responsible for validity of your personal data and you can update your data via your personal account on the website, keeping your account data and password confidential, and our customer service representatives and contact centre shall never ask you about your password.
Please notify us as soon as possible if you suspect your personal account has been hacked.
By making any purchase on the website, you are committed to fulfill all of the above conditions and you confirm that the information you have mentioned is correct, relevant and accurate in all respects.
The Purchase Orders
The purchase orders shall be subject to our acceptance, which we may withhold at our discretion for reasons such as inability to confirm payment permission, suspicion of fraud or restrictions on shipping and availability of the inventory.
When you complete your process of purchase and choose to pay on delivery, we shall send you a text message or call to confirm your order and the order details and the Deposit payment before accept it.
If the order is not confirmed or the deposit not paid within (3) days of receiving the message or the phone call, the order shall be cancelled.
We currently accept the following payment modes upon registering purchase orders on our website:
- Cash on Delivery ( only inside Qatar orders)
- Bank Transfer
- Credit Card
We reserve the right to reject the orders without incurring any obligation if we believe that the payment is unauthorized or from an invalid payment method.
We Deliver worldWide ..
For the ready to wear items we deliver inside Qatar in 24 hours if the Abaya no need for alteration , with the alterations it takes 3 - 5 working days , world wide in 5 - 10 working days
For Pre Order items inside Qatar the order takes 3 - 5 weeks , worldwide orders takes 4 - 5 weeks
in Some Busy months like (Ramadan & Eid) orders takes 5 to 8 weeks
You can choose the delivery time by coordinating with the orders delivery agent and adhering to the fixed time. The agreed time is only an estimate, depending on congestion or busyness of the delivery agents in delivering of the orders.
We are not responsible for non-delivery for reasons beyond our control, including that you are not present at the address mentioned to receive the order or your request to postpone the delivery.